Why Tunisia?

Author: Bettina Kleinsteuber – Maketing Manager at ServiceFactum

10 reasons why IT services from the North African offshore region Tunisia are worth a look.

Djerba, Tunisia
Djerba, Tunisia

Software developers from Tunisia are very talented specialists. This makes the North African country an increasingly attractive region for offshore services. But why should a company choose IT services from Tunisia?

With more than 60.000 specialists in the offshore services area Tunisia is a very competitive offshore destination. The Tunisian IT industry also offers high growing ecosystem, tech profiles that are attracted by cutting edge frameworks and technology as well as strong technical expertise. About 400 companies offer IT services, for example the Tunisian IT company Wevioo with over 300 employees – which is also one of the ServiceFactum partners.

Furthermore, the wages and salaries of IT developers are favourable in relation to Germany. Proficiency both in English and French are supporting the strength of Tunisia. France has already recognized this: For France, the North African country has been one of the most important locations for IT services for many years.

Tunisia is a strategic location between Europe and Africa with high quality, an available infrastructure as well as very talented and well-educated human resources. Therefore, it is a very good location for German companies to invest in an offshore engagement.

10 reasons for outsourcing to Tunisia

1. Big talent pool

A quality of higher education that is comparable to the Western European countries. This includes 240.000 graduates per year, 20.000 Engineers and Scientists graduates per year and 9.000 ICT graduates per year. In Tunisia are more than 50 engineering schools located that teach computer science.

2. Communication skills

28 % of the population speaks fluent French, English is taught in the school starting with class 8 and there are certified and professional language institutions for Germany. Several businesspersons in Tunisia also speak German and Italian. Around 40.000 pupils are learning German as a foreign language.

3. Problem-solving thinking

Tunisian business culture has been shaped by various regional, cultural and religious influences and bears the characteristics of Arab/Muslim, Mediterranean and French culture at varying degrees. Personal relationships, trust and hierarchy are some of the outstanding values that define the local business culture. The work culture can also come across as more formal and courteous than North American and Nordic countries. Indirect and non-confrontational communication define the way Tunisians prefer to negotiate with foreigners.

The working culture of software developers in Tunisia is like that of the west. They are interested in the success of the project and they treat it as their own. Developers have “get the job done” mentality and will always thrive to find a solution to the problem you are facing in a short time.

4. Financial Attractiveness

Rates for a Tunisian software developer are very attractive and competitive, in fact working with Tunisian developers may save you a lot of money compared to other nearshore countries.

5. Internet connection

Tunisia is ranked 2nd in the southern Mediterranean region and Africa, 81st among 143 countries in the “Networked Business Index” published by the “Global information Technology Report 2015” in Davos. It is the leading country in the Southern Mediterranean region in term of telecom infrastructure. Tunisia has high internet penetration and usage. The internet bandwidth capacity is 200 GB/s since 2017.

6. Accessibility from Germany

Daily flight connections from Frankfurt am Main with a flight time of 2 hours and 25 minutes. No visa is required for up to 4 months travel.

7. German time zone

Although Tunisia couldn’t be recognized as a nearshore region since it is not within the same continent the time zone is as Berlin (Central Europe time). Tunisia does not utilize daylight saving time.

8. Similar working hours

Working times are from Monday to Friday. There are 11 public holidays in Tunisia. During Ramada the offices closes in the afternoon normally.

9. Good political conditions

Tunisia is growing to be among the premier investment locations in North Africa. More than 3.500 companies worldwide and more than 2000 companies from Europe settled in Tunisia.

Germany and Tunisia have had diplomatic relations since the latter gained independence in 1956. The German Government has been supporting Tunisia’s political and economic transformation through intensive cooperation since the democratization process began in 2011. The reform partnership concluded with Tunisia in 2017, Germany’s bilateral contribution to the G20 Compact with Africa initiative, is aimed at improving the environment for private-sector investment and creating employment. Tunisia has joined the European Agreement of Data Protection in November 2017.

10. Economic Facts

The Tech GDP rate is 7.5 % (2019) NIS Tunisia, population was 11.8 mio. In 2019. The local economy is largely orientated towards services, which accounts for 63.6 % of the GDP, including the booming sectors of ICT (Information and communication technologies) and tourism. The service sector employs 52.2 % of the country’s workforce. Population of the main cities: Tunis (638.845), Sfax (272.801) and Sousse (221.530).

Maybe also interesting

ServiceFactum – 5 years of international cooperation

Performing the digital future – with passion and entrepreneurial spirit

On the international stage of nearshore and offshore software development, integration, transfer of knowledge and cultural exchange take place every day when our clients in Germany work together with our development centers in Eastern Europe, the Middle East and India.

When, for example,

  • the client directly involves the external team’s leader in appointment decisions,
  • the client asks the external expert to come to Germany to coordinate on important issues,
  • the client learns from external experts how “process improvement” works in agile projects,
  • the client appoints the expert on the external team to team leader for special subjects,
  • a member of an international team visits her client while on vacation and friendships and shared leisure activities develop at the staff level,
  • a client combines the meeting with an offshore partner in India with a vacation and Ayurvedic treatment to get to know the country and its people better,
  • international teams are invited to attend the opening of the new domestic offices,
  • the client sponsors the external team’s social events,

intercultural dynamics are generated and can be observed in the form of increased motivation and improved quality.

With the help of a little anecdote, we would like to illustrate how international cooperation generated dynamics for the company and all involved.

You learn something new every day…

The staff at the head office complains about the international software engineering team because it is using methods and practices that differ from the ones utilized previously in-house. When this comes to the attention of the director, he asks the international team to explain in the staff newsletter which agile approach it picked as a Scrum Team. After all, it is the team’s responsibility to decide which methods and practices should be implemented to achieve the best possible result. The team explained which agile model it chose, which obstacles had to be overcome and how the scrum process was adapted to the project requirements. The article was met with great interest. With ServiceFactum’s service manager acting as a moderator, the Scrum Team received many questions through the company blog. This helped dispel prejudices. The director laughs and at the next opportunity, he remarks in front of the gathered staff: “You learn something new every day. In this way, we were able to look over an agile team’s shoulder and watch them work.”

This and numerous other international encounters enabled growth on a personal and professional level, improved professionalism and formed a solid foundation for trusting long-term cooperation.

Excerpt from interview on 5th corporate anniversary

Bernd Wandt, director and co-founder of ServiceFactum GmbH, Herrsching, 21. Sept. 2016

“When Harry Straßer and I, both former senior managers at reputable ITC companies, decided to start our own company five years ago on the basis of a successfully completed client project, what started out as a bold idea grew into a strategic concept. We were convinced that small and medium-sized enterprises in particular, would value our expertise, comprehensive support and our unique portfolio of international sites. Of course we encountered various challenges during the start-up phase. In the meantime, however, we have entered a period of stable growth and we have had the pleasure of shaping inspiring international relationships.

In the future, we will increase our focus on innovative areas such as digitization, mobility and the Internet of Things. There will be a tremendous demand for software development in this area. Our vision remains to enable our customers to leverage globally distributed software development with ease.

As you can tell, we are looking forward to a digital future and hope to inspire that same enthusiasm in you and others as well.”

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